Refund and cancellation policy

Cancelling a plan

You can cancel your plan at any time from Plan & usage in the app. Cancelling stops future renewals. You keep your plan and its limits until the end of the period you have already paid for, and you won't be charged again.

Refunds

• Payments for a billing period that has started are not refunded, in full or in part, except as described below.
• If you were charged by mistake (for example twice for the same period, or after you cancelled), we will refund the extra charge in full.
• We also refund where the law requires it.

How to ask for a refund

Email sakindustries81@gmail.com within 7 days of the charge with your business name, the date and the amount. We reply within 2 working days. Approved refunds are sent through Razorpay to your original payment method and usually reach you within 5 to 7 working days, depending on your bank.

Website design services

Refunds for website design and development are covered by the separate written agreement for that work.

Contact

• Business: SAK Industries (Proprietor: Sana Abid Ali Khan)
• Address: B-502, 5th Floor, Omkar Plaza Building, MIDC Road, Opp DIGI 1, Ambernath, Ambarnath, Thane, Maharashtra 421503, India
• Email: sakindustries81@gmail.com